Tikona Digital networks 01149763800 / +911149763800
Caller Name: Tikona Digital networks
Ratings: 3
Assessment: neutral, slightly positive, call is harmless to neutral
Savita wrote: Tikona I was wrongly charged by tikona for the period where I had not used their connection and eve... all ratings
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City: New delhi - IndiaTelephone number: 011-49763800
International:
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Investigator Savita reported Tikona Digital networks with the number 01149763800 as Harassment calls
Tikona
I was wrongly charged by tikona for the period where I had not used their connection and even after disconnection and handing over their modem they continued harassing me with reminder emails. I kept contacting their customer care to negate outstanding dues against my name but nobody bothered to resolve my issues. Then all of asudden today afternoon I get a call from a lady who claimed to be an advocate with Delhi Tis Hazari court and she said that she has received a complaint from tikona against me and she is in the process of filing a case against me and in order to avoid court case I should pay the outstanding dues, I refused saying those are wrongly charged amounts and I wont pay. I am contesting that with the company and nobody from company has gotten back to me so far and why is a lawyer calling me all of a sudden. In response to that she gave me another number of Mr. chetan Sharma who was supposedly the legal advisor, his number being 8826693285. Then after that call i decided to speak to the legal team from my office for their advice and then call that legal advisor. However within 5 minutes the lady called me back and asked me if I had spoken to that legal advisor and if I am going to pay or else she will file a complaint. I said, madam give me time to breathe its not even 5 mins since ur last call. I need to discuss with my legal team and then call ur legal advisor, to that she said I am not authorized to give u so much time, if u want u talk to our legal advisor right now or I am processing your case. I was like WTH and hung up and called the so called legal advisor. He sounded like anyone but lawyer. He was rude and constantly accusatory. I got so annoyed i hung up the phone mid sentence and was sure by end of the call that all this was fraud. I googled it and voila! Pages and pages of same stories by thousands of people in different forums. I thanked internet and stopped worrying about these fake buggers. My next course of action is lodging a police complaint if i continue to receive these calls and register a complaint in consumer court and report tikona in TRAI.
Once again after an hour of initial call that lady called me back from the same number and said since I have not paid and she is filing complaint against me and i should appear in delhi court. I just asked her address to which she said her name was Advocate Vinita ketwal and she sits at chamber no 34 in Tis Hazari court. Upon searching that in google a company turned out where i called and asked for Vinita ketwal and yes, you guessed it right there was no such lady working there and filing cases in court requires a procedure and protocol and is definitely not done in this manner. I also warned the advocate who sits in reality at chamber 34 in Tis Hazari court of this fraudulent calls using their address and also gave the landline number from where i got the call.
Please join me if you are facing the same issue
This is a gentle reminder to follow-up on your concern listed on Sept 13, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [email protected] mentioning your assigned reference number TIKSE1320 in the subject line.
Regards,
Tikona Care
Gentle reminder # 2
We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.
Regards,
Tikona Care